Autodesk Inc. The chief information officer said he intends to give his employees a Netflix-like experience when they visit the company’s internal website, releasing data analytics and artificial intelligence so that employees can track their app usage history. Create applications based on
The project, which involves building a digital assistant to remind employees of self-made training goals, is part of an ongoing effort between companies to understand and improve the way workers use and interact with digital tools. Part of
Prakash Kota, CEO of Autodesk Inc., a company that sells people and companies that use San Raphael, a San Raphael company in California, said switching between a user app like Netflix and a work website. “It shouldn’t feel that way.” Design and build products, buildings and much more.
The so-called user experience in IT began almost a decade ago, as the technology of the iPhone and other users stepped into the workplace, rethinking the design and distribution of enterprise applications.
With the epidemic and effects of remote work, isolated from peers and helpdesk employees, there has been a new focus by some CIOs on improving the employee experience.
Mr Kota said it was now more important to invest in the experience, partly to retain employees and make them more efficient and productive, as they continued to work from afar. He added that 10,300 Autodesk employees will continue to work outside the office at least until the end of June.
Using data analytics and tools such as AI, Mr. Kota aims to introduce new features to the company’s internal corporate website, Employee Hub, by the end of this year.
One such feature could be a personalized, AI-based recommendations page for tools that employees can use based on their role. For example, a software engineer may recommend Atlasin Corporation
Cumin is used for project tracking, based on the adoption of tools by others in the same role.
Mr Kota said the recommendations were made at the Employees’ Center or via email, which would be developed through data analytics tools that track information such as time spent using specific applications. Use The goal, he said, is to “understand which tools are adding importance to our tools and which tools are meaningful.”
Mr Kota said that by tracking employees’ use of tools, managers can gain insight into whether employees are at risk of being burned out, by understanding whether they can use apps such as video conferencing platforms. How much time do you spend using.
Prakash Kota, Chief Information Officer, Autodesk.Employee privacy will be an important part of developing new features at the employee center. Mr Kota said: “We are not looking for anyone’s emails.
Another new feature could be an AI-based digital assistant that guides you through the process of navigating a ship and reminds you to set your own professional goals.
For example, an employee may set personal goals to spend two or three hours a month learning a new skill, and a digital assistant may “bend” the employee to continue the effort. Employees can also limit the amount of time they spend in meetings. Mr Kota said digital assistants were reminded when they crossed the line.
“It will help you, but it will not decide for you,” Mr Kota said.
It is expected that some features will be included in the next few circles and will be developed based on feedback.
The Employees Center was developed as a central website early last year to provide employees with access to information about Autodesk and their role in the company. Part of the website includes “HelpBoot”, an AI-based virtual assistant that automatically answers many information technology questions.
Mr Kota said more than 60 per cent of IT-related applications are currently handled by the helpboat in one minute.
Jason Wang, vice president of research at tech research firm Gartner, said Autodesk is one of several companies trying to improve its workforce user experience with technologies such as automation and data analytics. Inc.
Part of this is that remote workers need to collaborate effectively with other teams and get real-time answers to technical questions. He said that new digital initiatives in many companies have been accelerated by epidemics. And, companies are trying to get employees to use technology in their lives, which is easy, intuitive and personal.
However, CIOs need to be careful when using data analytics to track and test employee productivity.
“You don’t want him to feel like he’s a big brother,” Mr Wang said.
And, there’s a need to carefully calibrate the mix between an app’s security, performance, and ease of use. Too much focus on security, for example, can enhance the user experience and make an application difficult to use. “There is a fine balance for CIOs,” he said.