WhatsApp on Tuesday sought to reassure its two billion users that it would raise eyebrows on social media after being updated on its terms of service and criticized by digital rights activists. Attempts have since been made to reassure its two billion users that their private messages with friends and family will remain private.
After being unveiled on Wednesday, WhatsApp’s new privacy terms reserve the right to share user data, including location and phone numbers, with your basic Facebook ink and units such as Instagram and Messenger.
Proponents of privacy have questioned the move, citing Facebook’s track record in handling user data, advising many people to migrate to platforms such as Telegram and Signal.
“We want to make it clear that the policy update does not in any way affect the privacy of your messages with friends and family,” the company said. “Instead, this update includes changes to the business messaging app on WhatsApp, which is optional, and provides more transparency about how we collect and use data.”
WhatsApp said that despite the update, it can neither read Facebook users’ messages nor listen to their calls with friends, family or co-workers. “Everything you share stays with you,” he said, reiterating that users’ private messages were eventually encrypted.
The app, owned by Facebook Inc., says it doesn’t log who users are texting or calling, nor does it share Facebook or WhatsApp with anyone. Can see the user’s location.
“When you share your location with someone on the WhatsApp, your location is protected by end-to-end encryption, which means that anyone other than the person you share your location with Can’t see. ”
WhatsApp said it did not share users’ contact lists with Facebook on its phone.
The groups also remain private, according to the company. “We use group membership to deliver messages and protect our services from spam and abuse. We do not share this data with Facebook for advertising purposes,” he said.
WhatsApp said that for added privacy, users can choose to configure to disappear from chats after sending their messages.
Explaining its new terms, WhatsApp said that messaging with business is “different from texting with your family or friends.”
“We’re giving businesses the option to use secure hosting services from Facebook to manage WhatsApp chats with their customers, answer questions and send helpful information such as purchase receipts. Chat with a business via email, or the WhatsApp. You can see what they’re saying and use that information for your marketing purposes, including advertising on Facebook.
“To make sure you’re aware, we clearly label interactions with businesses that choose to use hosting services from Facebook,” he added.
WhatsApp updated its privacy terms on Jan. 6, according to data from research firm Aptopia, and on Sunday, Jan. 6, nearly 810,000 users installed signals globally, compared to download numbers. This number is on the way to cross one million.
WhatsApp, which saw a seven percent drop in daily installation on Sunday compared to Wednesday, was downloaded by nearly 1.2 million users on January 10, according to Aptopia.